Most machine manufacturers in Turkey deliver the machine for the customer in their factory (EXW)
So after agreeing to purchase a particular machine and ascertain the reliability of the source or factory you will deal with, the purchase contract is signed either in the presence of the buyer personally at the factory or the contract is sent electronically. After requesting a preliminary invoice of the product to be shipped to be sent to a shipping company in customer’s country, many shipping companies have branches in Istanbul currently and it is easy to ship from Turkey, but the most important is to find an import company with quality transport experience. Shipment papers and documents are sent to the shipping company, which initiates shipping procedures to deliver the machine to the port that is agreed with the customer. When the machine arrives, customs clearance procedures begin and the machine’s extraction papers are completed from the port and customs dues are paid and then the machine is transferred to the factory.

Most machine manufacturers offer  warranty on machines being manufactured in Turkey. But they vary based on the parts covered by the warranty and how long they last. There are some things you’ll want to do to make sure you understand how the warranty works, and what things go into it,example :  is the warranty just for the mechanical parts or includes the electronic parts as well? Are there any limitations or exceptions on the warranty?

The machine is usually delivered to the customer in two phases: the first phase is in the factory in Turkey in the presence of the customer, where the final tests are conducted on the machine in the presence of the customer to ensure that the machine is manufactured according to the specifications, measurements and details which previously agreed in the contract.
The second stage of delivery is after the customer receives the machine in his own country and when the machine is large and must be installed by the manufacturer exclusively. Therefore, the manufacturer sends the personnel responsible for the installation to the customer’s lab, so that the employees carry out the installation operations and training on the machine to finish the delivery process.

MassTronic provides after-sales services to its customers with all matters related to industrial machinery and equipment. MassTronic assists its valued customers by providing electrical and electronic spare parts and raw materials for machinery as well as technical and industrial support and supervision of installation operations and careful follow-up.

How can I choose the right machine ? 

Anyone who wants to purchase a machine frequently asks him self this question,you need to pay attention to some points that will help you choose the most suitable machine:

1- Select the maximum production capacity required by the machine and choose a machine that works accordingly.
2- Determine how much energy the machine consumes: A machine with high energy consumption will reduce your profits in production. So choose a machine that is suitable for your needs and has less energy dispensing than others.
3- Specify the space that the machine will require: an industrial machine with large dimensions can not fit your workplace, so study where the machine will be placed and buy the right machine for this place.
4. Check the power required to operate the machine: your choice can be on a semi-automatic machine, some semi-automatic machines need three or more people to operate it. On the other hand, many fully automatic machines can be operated by one worker without problems. So determining this type of requirement also allows you to see additional costs, such as proper machine training and hiring more individuals in charge of the operation. Choose a machine that requires minimal workforce use.
5- Compare prices in the market then shop: One of the most important points that can delay the purchase process is that it is possible to have a machine with excellent specifications but a high price compared to others. Choose a machine that has specifications and features that accelerate your production process and have a balanced price compared to the overall market.

6-Decide whether you should buy a used or new machine: the answer to this question can be different from one person to another. But the best way to determine the best option is to assess the reality of your business, especially when it comes to your budget. Ask yourself several questions to determine what works for your company easily. How much is your budget? What functions and features do you prefer? What are the options on the market? Will the machines be used for long-term production?
Always keep in mind that buying an industrial machine is never cheap. Take your time to examine your options and check which aspects will benefit your business the most.

Of course, this is considered the most important feature offered by Mass Tronic, Your visit to the factory that is producing the machine and checking the machine production process in addition to visiting factories using the same machine you are considering buying is one of the most important points helping to enhance reliability between the factory and the customer. In addition, it gives more reassurance, especially since the customer will watch the machine’s work directly and thus make the process of evaluating the work for him easier.